Measuring Impact
An annual review done well serves three purposes:
It helps your leadership team understand what actually happened this year
It gives you something concrete to share with your executive sponsor and organizational leadership
It creates institutional memory that survives leadership transitions
Fill this out as a leadership team, not individually. The conversations that happen while completing it are often more valuable than the docum...
Metrics are only useful if they tell you something you can act on. The list below is organized by category, with notes on what each metric actually indicates, not just what it measures. Use it to select the indicators that align with your group's current goals, and resist the urge to track everything.
A focused dashboard of five to eight metrics reviewed consistently will serve you better than an exhaustive one that nobody looks at.
Membershi...
Most resource groups track what's easy to count: event attendance, membership numbers, newsletters sent. Those things matter, but they don't tell you whether the group is actually doing what it set out to do. A well-attended event that nobody found meaningful isn't the same as a smaller one that changed how someone thinks about their career.
Measurement is useful when it helps you make better decisions. Here's how to build a measurement approa...
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